It can be difficult to happen but it is not impossible to forget the password, PIN or set pattern that you use to unlock your Android smartphone. See in this tutorial how to unlock your Android device without remembering the password.
When this situation occurs, there is no reason for despair. Android has a solution so you can reset the password you use in order to unlock it, and there are other alternatives to recover your smartphone. Check below!
Table of Contents
By the computer
The most trusted feature that you should take as the first choice is Device Manager. It functions as a website that can be accessed on the computer and has the option to reset the device password. Here’s how to use it:
- Access this link in your browser;
- Sign in with the Google account that is set up on your device;
- If you have more than one registered smartphone, select the one with the problem. Click “Lock”;
- Now, just set a new password.
When you finish the above step, when you try to unlock the device you will be prompted to set a new password. Rest assured: no file or device configuration is erased in this process.
Using another smartphone
If you have another Android phone, you can also access the same service that we use on the computer with the “Find my device” application. The procedure is the same as the computer. Look:
- Download the application through this link ;
- Sign in with the Google account set up on the device with the problem. Tap “Lock” and set the new password.
As with the computer process, you will not lose any files or settings using this method.
Solution for a version of Android 4.4 or lower
The process to regain access to the smartphone in older versions of Android is much simpler than the methods mentioned above. Follow the steps:
- Try to access your smartphone 5 times;
- An option asking if you forgot your password will appear, tap it;
- Log in with your Google account on this screen.
In this process, there is also no lost file or configuration that was on the smartphone.
If none of the previous solutions was sufficient to recover your access, unfortunately, it is necessary to do a factory reset. This process deletes all the files and settings that were on the device, leaving it with the initial settings from when you bought it.
The procedure is done through the “Recovery Menu”, an option that is displayed when turning on the device using a certain combination of buttons. Check out the most common commands for the major device brands:
- Asus – Turn on the unit with the “Volume -” button pressed. When the smartphone vibrates, release the buttons;
- LG – Turn the unit on with the “Volume -” button pressed. When the LG logo appears, release the buttons;
- Motorola – Turn the unit on with the “Volume -” button pressed for 4 seconds;
- Samsung – Turn on the device with the “Volume +” and “Home” buttons;
When entering this menu, you should look for the “Wipe data / Factory Reset” option. After selecting it, a message will ask for the confirmation to reset your device.
If you do not want to reset your smartphone through the “Recovery Menu”, you can use the “Delete” function instead of “Lock” in the first two methods mentioned in the tutorial.
Exclusive to Samsung handsets
If you own a Samsung device and created it from an account at Samsung Account. By accessing this link , you can unlock your device or even locate it.
If you need help, have doubts or concerns, do not hesitate to leave a comment in the comment box below and we will try to help you as soon as possible!