Windows 10: How to troubleshoot major system update issues

To get the latest security fixes and system news, in Windows 10 you need to make use of system updates, a process that must run in the background. Although it seems practical, it is not uncommon for some of your downloads to come with a problem and Windows Update crashes.

When this occurs, unfortunately, Windows does not bring many alternatives to fix the problem and move on with the upgrade. In this way, separated some solutions for you to solve the problems of Windows Update not working.

Deleting the Windows Update Files

When the Windows update fails and it gets incomplete, many times the system can not resume the process alone. However, to work around this problem, you can delete the downloaded files manually so that Windows Update will repeat the download process. Look:

1. Press the “Win + R” keys together and enter this path:% windir% \ SoftwareDistribution;
2. In the folder, delete all the files that are in it;

Restart your computer and repeat the process of upgrading your computer with Windows Update.

Using the Update Wizard

If the update you are looking to do is one that completely changes the system version, an alternative is to use Microsoft’s “Upgrade Wizard”, which does the process of a system upgrade, a clean installation of Windows 10.

Make DNS exchange

One more common Windows Update error is when the Windows connection process fails with Microsoft servers. When this occurs, the problem usually lies in the DNS used, which serves to translate site addresses to their corresponding IP.

Resolving the problem with a third-party tool

Lastly, if none of the above resolved your issue, there is still a non-Microsoft tool that will download the upgrade files from their servers. Here’s how to use it:

1. Access this link and download it in the indicated area as shown in the image below;
2. Extract the contents of the ZIP file to a location of your choice;
3. Inside the folder, right click on “UpdateGenerator” and run the tool as administrator;
4. Select the desired options, click on “Start” and wait for the process of downloading the updates
5. Finally, just install the updates according to the chosen method of download in the program.