Facebook is a social network created in 2004 and today has 1.49 billion active users per day, on average, according to a survey. But among all these people, some may not be able to get into the Facebook.
Many issues can prevent you from accessing your profile on the social network. A wrong password, an unauthenticated email, or even your account may have been disabled. In this tutorial, we will show you the step by step how to solve each of the possible problems.
Table of Contents
Follow below what you can do to use Facebook.
How to join Facebook on PC
1. Sign in to Facebook and enter one of this information:
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E-mail: You can enter with any email address listed in your Facebook account.
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Phone number: If you have a verified mobile number in your account, you can enter it here (do not include zeros before the country code or any symbols)
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Username: You can also enter your username if you have set one.
2. Enter your password;
3. Click “Sign In”.
How to join Facebook on mobile (Android or iOS)
1. Open the Facebook application;
2. Enter one of the following:
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E-mail: You can enter with any email address listed in your Facebook account.
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Phone number: If you have a verified mobile number in your account, you can enter it here (do not include zeros before the country code or any symbols)
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Username: You can also enter your username if you have set one.
3. Enter the password and tap “Enter.”
How to join Facebook with another email
If you prefer, you can also access your Facebook profile using an email other than the one you always use at the time of login. For this, you must register an alternate address.This feature is useful because it can lead to the detection of hackers or people interested in hacking into your account. Also, if one day you lose or forget your password, you can also use any of the registered emails to retrieve it.
Follow the steps below to sign in to Facebook with a different email:
1. When you are logged in to Facebook, go to the settings page;
2. In the left column, click “General”;
3. In the “Contact” section, click “Edit”;
4. Click “Add another email or mobile number”;
5. In the new window, enter your alternate email and click “Add”;
6. A confirmation message will be sent to the inbox of this new email. Click the link and you’re done.
You can add as many emails and phone numbers as you want. On this same page, you can choose another email as the primary contact, remove an address from the list, and allow your contacts to appear backed up by your friends on the social network.
I can not sign in to Facebook. What do I do?
If even following the step-by-step above you can not get into Facebook, maybe there is some problem with your account on the social network. It may have been something you did wrong or some change made by the company itself.
Here are some things you can do to try to get around the problem:
Try to recover your Facebook account:
Go to “Find your account” and follow the instructions that appear on the screen. But do so with a computer or mobile phone that you have used to access your account before.
Try resetting your password:
1. Go to the Find Your Account page;
2. Enter the email, mobile number, full name or username associated with your account and click “Search”;
3. Follow the on-screen instructions.
If you can not find your profile on the “Find your account” page:
Ask one of your Facebook friends to join your profile and go to the “About” section. There, he should look for the email address or phone number listed in the “Contact Information” section. Ask him to send this data to you.
Try entering all the email addresses or cell numbers you own (one at a time). You may have added an email address or mobile number to your account and do not remember.
Enter your username. Your username is your custom Facebook URL, the one that appears when someone accesses your profile from your PC browser.
If you do not know your username, ask a friend to access your profile and submit the username on the URL to you.
Try to insert variations of your name in case you have registered using a nickname.
If you are asked to enter a friend’s name, try several friends if the friend does not find an account. Remember to also enter your friend’s full name, not just the first name.
If you think your account has been hacked by someone, please contact Facebook by visiting the “Report a compromised account” page.
Find out if your account has been disabled:
Facebook can disable your account if it finds that you have not respected the Terms and Conditions of the social network. Some reasons for opting out of your account include:
- Use a false name;
- Pretending to be someone else;
- The practice of harassment forced advertising, unwanted promotion or other conduct not allowed.
If your Facebook account has been disabled, you’ll see a message telling you to opt out as soon as you try to sign in. If you believe your account was deactivated in error, please use this form to submit an appeal. But Facebook warns that it is not possible to recover accounts that have been disabled by “serious violations” of Community Defaults.
How to recover an old account on Facebook
There are those who decide to delete their Facebook account in a moment of anger, or for any other reason, but some time later it resolves to return to the social network. Right now, remembering the email and password can be difficult.
- If you do not remember your password, go to “Find your account” and follow the instructions.
- If you do not remember your email, look for the email provider (Gmail, Hotmail, Outlook, etc.) and click “I forgot my e-mail”.
- If you can not access your email or remember your password, use a mobile number instead of the email address under “Find your account.”
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How to sign in to Facebook with 2-step verification
Two-step verification is a security feature offered by Facebook and several other company products, plus numerous social networks and applications, which adds an extra layer of protection to your data on the Internet.
With 2-step authentication enabled, whenever you or anyone tries to sign in to your Facebook, you will need to confirm that this person is really you, the owner of the profile. It can be with a code by SMS or by a verification app.
Learn how to turn on two-factor authentication on Facebook:
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How To Make Your Facebook Safer
When using any social network, we must take special care to avoid losing our login or being hacked. Facebook, being the platform of the most popular genre in the world, is perhaps the biggest target of this problem.
Fortunately, it has some interesting features to protect our accounts. And we’ve also separated some tips so you can prevent potential problems.
Beware of password
One of the main tips, not only for Facebook but for any service that requires a login, is to use complex passwords. Try to have a combination of uppercase and lowercase letters, and some special characters like an asterisk, arroba, among others.
Birth dates, dog’s name or initials of the name are also easy to remember, and if someone you know is trying to access your account, you can begin the attempts by using this information. So, whenever possible, avoid using this information to create your password.
In addition to making the password with these tips, do not forget to change it periodically. It does not have to be every week, but once every two or three months, that’s enough for you to be safe. And, not least, never share your password, just keep it for yourself.
Logins Manager
We often use Facebook outside the home, whether on a friend’s computer, at work, college or other places. Now, and if you forgot your account logged into one of these sites. What can be done?
In the security settings part, Facebook has a logins manager, which is able to displace any machine or device where your login is active. Here’s how to use it.
1. With Facebook logged in, access this link;
2. In the “Where did you connect” section, locate the machine on which you want to end the login;
3. Click on the “three dots” located next to it, and then on “Exit”.
Logins history and care on unknown machines
Facebook previously had an option just below the “Keep me logged in” login field. It was dangerous if it was marked on machines that were not yours since she kept her login.
Now, Facebook still maintains a similar alternative, called “Recent Logins.” This, in turn, displays the photo used in your profile so you do not have to enter your login.
Fortunately, there is an easy option to remove your image and log in, just need to click on the “X” that appears in your photo when you move the mouse. However, we recommend following these steps to remove all browsing history, cookies, and other information stored by the browser.
1. In any browser, press the “Ctrl + Shift + Delete” keys together;
2. Select the length of time you stayed on the machine;
3. Check all available options such as Cookies, Cache, Browsing history, access accounts, etc;
4. Click “Clear Now” (the name may vary depending on your browser).
This is how you deleted all the navigation information you left on the machine. Alternatively, you can also use the “anonymous” browsers mode, which clears all browsing data as soon as the anonymous tabs are closed.
These mentioned precautions are very important to be adopted when using Facebook on any machine other than yours. If you are still in a public connection, such as in an open WiFi, for example, it may be interesting to use a VPN for the browser. This makes it hard for someone to intercept your data over the network.
If you need help, have doubts or concerns, do not hesitate to leave a comment in the comment box below and we will try to help you as soon as possible!