Apple has issued a worldwide alert to collect the mid-2015 model of the 15-inch MacBook Pro. There is a problem with your battery that could ultimately result in a fire.
For those who have been affected by this problem, Apple advises that the use of the MacBook Pro be immediately discontinued.
How to know if my MacBook has been affected and what to do
To make sure your MacBook Pro has these problematic batteries, you should go to Apple’s official website. There you will find where to enter the serial number of your computer. Here are the steps to take to find out if your MacBook Pro is among the visas:
- Click on the Apple symbol in the upper left corner of the screen
- Check if it says “MacBook Pro (Retina, 15-inch, Mid 2015)”
- If so, place your computer’s serial number on the Apple website
In case your model is actually between the readable batch, you will have to send it to an official Apple repair center. On its official website, Apple says the replacement process may take anywhere from 2 to 3 weeks. The operation costs will be fully borne by Apple.
Problem models were sold between September 2015 and February 2017
The affected models were sold between September 2015 and February 2017. Although Apple reports that only a limited number of copies have been affected, that number may not be as scarce as that.
To be specific, the problem model is the 15-inch MacBook Pro with Retina display. In case you own one of these models or meet someone who has one, you must already use it.
The consequences of this problem can be serious, so we advise everyone who owns one of these models to check if yours is among the lot affected.
If you need help, have doubts or concerns, do not hesitate to leave a comment in the comment box below and we will try to help you as soon as possible!